Help CenterAt Liquid Brokers, all clients are required to complete a verification process to ensure a secure and compliant trading environment. Verification helps confirm your identity, protect your account, and meet regulatory requirements.
This FAQ outlines the steps to become verified and the Proof of Identity (POI) documents we accept.
Steps to Verify Your Account
- Log in to your Liquid Brokers account and navigate to the Documents tab to access the verification tool.
- Acknowledge the notification confirming you're providing sensitive information to "Liquid Brokers." (Report suspicious links immediately.)
Client Verification Procedure
Select your residence, review the Privacy Notice, and ensure your uploaded documents are accurate and complete. During this process, also provide your residential address and country of birth.
POI Requirements
For proof of ID, we accept the following documents:
- Passport
- ID card
- Driving License
- Residence Permit
What are the requirements for document submission?
- Provide a front and back scan of the document.
- Ensure all four corners of the document are visible.
- Documents must be in date and not expired.
- The passport must be signed.
- Screenshots from computers or mobile devices are not allowed.
- Upload only images in .jpeg or .png format.
Once submitted, verifications are typically processed within 10 seconds.
If it takes longer than 10 minutes, contact our 24/7 support team via live chat or email for assistance!